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Mediation: A Psychological Insight into Conflict Resolution
This book is about conflict resolution through mediation, from a psychological perspective. Although partly written from a litigation viewpoint, it demonstrates how an appreciation of the psychological aspects of conflict and of the emotional strategies people adopt in dispute situations can assist both lawyers and non-lawyers in resolving conflicts.

Price 17.99 plus postage and packing
Postage and packing for delivery within the UK is as follows:-
order value 20 or less - 3.95
order value 20 to 50 - 7.50
order value 50 to 150 - 9.50
order value over 150 - free
Postage and packing for delivery outside the UK is 20% of order value with a minimum of 6.
Air mail rates on application.

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STEP 3 -  (Pounds sterling), ie.  item cost and delivery

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The purchase will be made in US dollars using an exchange rate of $1=0..
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